TRYILO TERMS AND CONDITIONS
Please read very carefully as your use of service is subject to your acceptance of and compliance with
the following terms and conditions ("Terms").
By subscribing to or using any of our services you agree that you have read, understood and are bound by
the terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the
terms, you must not subscribe to or use our services.
In these Terms, references to "you", "User" shall mean the end user accessing the website;“Renter” shall
mean the end user reserving, renting or buying a product or service; “Owner” or “Product Owner” shall
mean the end user who owns the product which was uploaded and advertised on the Tryilo website. "Service
Providers",/“Partner(s)” mean independent third party service providers, and finally "we", "us" and
"our" shall mean Tryilo, affiliates and partners. https://www.tryilo.com shall mean equally to
https://www.tryilo.ie or Tryilo.com, Tryilo.ie.
- https://www.tryilo.com or https://www.tryilo.ie website ("Website") is an internet based portal
operated by Operation Umbrella Ltd, a proprietorship firm.
Use of the website is offered to you on condition of acceptance of all the terms and conditions
without any modification and notices contained in these termsmay be posted on the website from time
https://www.tryilo.com or https://www.tryilo.ie at its sole discretion reserves the right to prevent
any user from registering on the website and to cancel the registration of any user without
assigning any reason thereof.
Any person using the services on behalf of a proprietor/ partnership/ firm/ company accepts that it is
duly expected to accept the terms and conditions and the policies by the user and that such person has
the authority to bind the user to same.
WITHOUT LIMITATION, TRYILO SHALL HAVE NO LIABILITY FOR: any loss or injury caused, in whole or in part,
by its actions, omissions, or negligence, or for contingencies beyond its control in procuring,
compiling, or delivering the information or services.
Site Ownership and Usage
https://www.tryilo.com reserves the complete ownership of this website and its content which includes
but may not be limited to photos, audios, images, designs, software, text, and any other material.
https://www.tryilo.com ownership rights are protected by the domestic and international copyright laws
and other intellectual property rights. Reproduction and usage of the content without prior written
consent of https://www.tryilo.com or https://www.tryilo.ie in any form or manner is prohibited and may
result in strict legal action.
Provision of Service
This sets out the basic obligation of Tryilo to render services which are part of the agreement. Tryilo
runs and manages efficiently and effectively online peer to peer rental marketplace and extracts 15%
service fee on each successful deal from the product owner (lender) and 5% from the person who is hiring
the product (borrower). All banking fees are included in the users' service or processing fee. VAT might
be included in service fees depending on users country location (learn more about VAT in our FAQ
page or Fees/Pricing section below).
At Tryilo, we are dedicated to giving the users of our website the very best of our service and we make
our visitors our number one priority.
Meanwhile, all content provided on Tryilo is for informational purposes only. Tryilo makes no
representations as to the accuracy or completeness of any information on this site or found by following
any link on this site.
Tryilo will not be liable for any errors or omissions in this information nor for the availability of
this information. Tryilo will also not be liable for any losses, injuries, or damages from the display
or use of this information.
It is not necessary to register with us in order to use most parts of this website. [However, particular
areas of this website will only be accessible only if you have registered].
User Account and Security
https://www.tryilo.com may require you to create an account, in which case you are advised to keep your
username and password highly confidential. You are responsible for any kind of activity associated with
the account you created.
In case of unauthorized usage, you are required to notify us as soon as possible. We are not to be held
responsible for any kind of loss suffered due to unauthorized usage of your account due to your failure
to maintain the confidentiality of account information
You agree to (a) immediately notify Tryilo (via email: firstname.lastname@example.org) of any unauthorized use of
password or account or any other breach of security, and (b) ensure that you exit from your account at
the end of each session. In any case Tryilo cannot and will not be liable for any loss or damage arising
from your failure to comply with this section.
It is not necessary to register with us in order to use most parts of this website. [However, particular
areas of this website will only be accessible only if you have registered].
We collect your details in order to:
Send information; respond to inquiries, and/or other requests or questions.
Process requests and send information and updates pertaining to that request. However, you must
provide us with complete and accurate details.
We may also send you additional information related to our service, fees and charges, payments and
change of service.
How safe is our user’s information?
The information supplied by visitors to our website is very safe and secure on our database.
Use of Site
You may print and download material from this website provided that you do not modify or reproduce any
content without our prior written consent.
All reasonable measures are taken by us to ensure that this website is operational every day. However,
occasionally technical issues may result in some downtime and accordingly we will not be liable if this
website is unavailable at any time. Where possible we always try to give advance warning of maintenance
issues that may result in the website down time but we shall not be obliged to provide such notice.
Visitor Provided Materials
Any material that a visitor to this website sends or posts to this website shall be considered
non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such
other purpose as we deem appropriate all material provided to us, with the exception of personal
When using this website you shall not post or send to or from this website any material:
For which you have not obtained all necessary consents;
That is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach
of confidentiality or privacy orwhich may cause annoyance or inconvenience to others, encourages or
constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or is
otherwise contrary to Irish ;
Which is harmful in nature including, and without limitation, computer viruses, trojan horses,
corrupted data, or other potentially harmful software or data.
Prohibited Items list
Animals and animal by-products
Drugs and medical accessories or equipment
Firearms, ammunition or other materials of war
Firearms that are not considered materials of war
Firearms and their ammunition that are classified for self-defence, hunting rifles and their
ammunition, grenades, exhibition or antique firearms and their ammunition
Gambling or lottery devices
Devices for games of chance
Devices created for the purpose of spying, hijacking, monitoring long distance communication
transmitted via telecommunication, and other controlled devices of this nature which are
included in lists that are part of the penal code
- Goods containing messages which are libellous, injurious, and/or counter to privacy laws
concerning the honour, representation and reputation of others
- Stolen goods
- Illegal possessions
- Goods that have been in contact with blood, saliva or sexual organs
- Cultural goods
- National treasures or goods that represent a major national interest
- Goods that are by their nature suitable for consumption, destruction, degradation or being
otherwise used up
- Goods that promote alcohol
- Goods which create a direct or indirect advertisement for alcoholic beverages
- Goods of a pornographic, paedophile or violent nature -- or that are otherwise innapropriate for
- Goods of an adult or sexual nature (i.e. associated with sexual activity, representations of
genital organs, sex toys etc...)
- Goods which incite discrimination, violence, xenophobia, anti-Semitism or racial hatred
- Goods which go against intellectual, industrial or artistic property rights, or against author
rights (including counterfeiting)
- Bank cards, credit cards, debit cards, checks and check books
- Official documents
- Illegal recordings
- Military equipment and devices
- False documents
- False money and false stamps
- Official uniforms and badges
- Personal files and data
- Machines for stamping
- Materials for opening locks
- Any materials, instruments, programs or other thing for the purpose of creating or protecting
against counterfeit or the falsification of bills or change
- Objects containing messages which are indecent
- Plants and vegetables that are illegal to own or sell
- Magic trick materials
- Pocket-bikes and mini-motorcycles
- Products of the human body and organs
- Dangerous and illegal products
- Products which advocate methods of murdering
- Pirated goods
- Products which lack a serial number or certificate of authenticity
- Products or goods where the expiry date will have passed by the proposed time of rental
- Under garments
- Dangerous and illicit substances
- Substances designed to bring about death
- Harmful substances
- Narcotics and associated materials
- Explosive substances, or materials fabricated through the aid of explosives, nuclear materials
- Tobacco and its derivatives
- Tobacco product or another article which in any way represents or is reminiscent of tobacco
- Uniforms, badges or emblems which signify organizations or people who have been responsible for
crimes against humanity
You agree to indemnify, defend and hold Tryilo from and against any and all losses, liabilities, claims,
damages, costs and expenses (including legal fees and disbursements in connection therewith and interest
chargeable thereon) asserted against or incurred by Tryilo that arise out of, result from, or may be
payable by virtue ofany breach or non-performance of any representation, warranty, covenant or agreement
made or obligation to be performed by you pursuant to these terms.
At Tryilo, the fees for the service we render are described on our website and are incorporated into
these Terms by reference and Tryilo reserves the right to change the fee for our services at any time
and without any notice.
The price of each product and/or item presented on Tryilo.com or Tryilo.ie is expressed in euros. It
includes all taxes (when applicable) as well as any other costs, excluding possible delivery fees and
extra insurance costs.
With the exception of promotional offers that are explicitly outlined on the site https://www.tryilo.com
or https://www.tryilo.ie, fees are charged to the owner (insertion fee) and renter, as commissions
(includes banking fees) once a rental agreement is confirmed and payment processed between a renter and
Access, registration and use of the site are free.
Tryilo can modify its policies and commission fees and can also modify the fees set for these services.
Modifications, be they temporary or permanent, are effective as soon as they appear online and are
applicable to all translations undertaken from that moment onwards. In the case of temporary
modifications, the duration of the changes will be clearly indicated on the site.
Tryilo accepts debit/credit cards and uses third party payment gateway “Mangopay” for processing all
payments between users and Tryilo. Please read the “Mangopay” terms & conditions for payments
Fees & Tax
Users and members of the site are accountable for all the taxes, fees and commissions resulting from use
of our services and our internet site. Tryilo takes no responsibility for these taxes which may be
applied to transactions that take place on the site.
Cancellation of a reservation request or of a rental can be carried out within the member account.
The renter has the option to cancel a reservation request before it has been accepted or declined by the
owner at no cost. If a retainer has been requested by the owner this amount will not be charged to them
when such a cancellation occurs.
Once a rental request has been accepted by an owner, the renter still has the option to cancel the
rental and the corresponding rental contract, in accordance with the rental agreement laid out by the
owner. However, if a retainer fee has already been charged, the renter cannot be reimbursed.
If a rental transaction is cancelled by the owner after having been previously accepted, the renter can
appeal by contacting Tryilo directly via email: email@example.com.
Tryilo reserves the right to accept or refuse any member appeal. At Tryilo, we are dedicated to giving
the users of our website the very best service and we make our visitors our number one priority.
Tryilo will make attempts to deliver your order. If the customer/client is not reachable or does not
accept delivery of products in these attempts Tryilo reserves the right to cancel the order(s) at its
discretion. An estimated delivery time is displayed on the Order Summary page. On placing your order,
you will receive an email containing a summary of the order and also the estimated delivery time to your
location. Sometimes, delivery may take longer than normal time due to unforeseen condition in such cases
we will keep you informed Please check your emails and SMS regularly for such updates.
We will not be able to compensate for any mental agony or for any financial loss caused due to delay in
delivery. The customer can cancel the order at any moment of time even if the delivery time exceeds the
expected delivery time. If it is a prepaid order, the customer will be refunded back in the account as
soon as the order is successfully cancelled.
As indicated above, http://www.tryilo.com will not accept any responsibility or liability in regards to
failure to perform its obligation, including obligations cited under these terms and condition, caused
by Force Majeure i.e. external forces beyond our control, which include but are not limited to
terrorism, natural disasters, strikes, electricity failures or, lack of on-time delivery.
In such cases, the agreement between http://www.tryilo.comand the user will be cancelled and any payment
made will be refunded. Termination:
- https://www.tryilo.com may suspend or terminate your use of the website or any service if it is
believed that you have breached any of the terms. This is at our discretion.
If you or https://www.tryilo.com terminates your use of the website or any service,
https://www.tryilo.com may delete any content or other materials relating to your use of the
service and https://www.tryilo.com will have no liability to you or any third party for doing
You shall be liable to pay for any Service or product that you have already ordered till the
time of Termination by either party whatsoever. Further, you shall be entitled to your royalty
payments as per the User License Agreement that has or is legally deemed accrued to you.
Tryilo may choose to not take any action against your failure to comply with these terms and conditions.
However we retain the right to do so in case of a subsequent breach of the terms and conditions.
Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of Ireland without regard to its
conflict of law provisions.
Our failure to enforce any right or provision of these terms will not be considered a waiver of those
rights. If any provision of these terms is held to be invalid or unenforceable by a court, the remaining
provisions of these terms will remain in effect. These terms constitute the entire agreement between us
regarding our service, and supersede and replace any prior agreements regarding the service.
Unauthorized Charges on your card
If you see charges on your credit/debit card for purchases made on Tryilo and never created an account ,
please check with your family members or business colleagues authorized to make purchases on your
behalfto confirm that they haven't placed the order. If you are still unable to recognize the charge,
please report the unauthorized purchase to firstname.lastname@example.org within 30 days of the transaction to enable
Cancellation of Fraudulent/Loss to business Orders
To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent
activity. In the event of detecting any suspicious activity, Tryilo reserves the right to cancel all
past, pending and future orders without any liability.
Tryilo also reserves the right to refuse or cancel orders in scenarios involving inaccuracies in pricing
of products on the website and stock unavailability. We may also require additional verifications or
information before accepting any order.
We will contact you if all or any portion of your order is cancelled or if additional information is
required to accept your order. If your order is cancelled after your card has been charged, the said
amount will be returned to your card account. Any promotional vouchers used for the cancelled orders may
not be refunded.
Terms and Conditions Changes
These terms & conditions may change from time to time. The client will be informed of revisions as and
when they are issued.
We reserve the right, to modify or replace these terms at any time.We will try to provide at least 30
days notice prior to any new terms taking effect as indicated above. What constitutes a material change
will be determined at our sole discretion.
By continuing to access or use our service after those revisions become effective, you agree to be bound
by the revised terms. If you do not agree to the new terms, please stop using the service.
However, for any material changes to the Terms and Conditions, we at Tryilo must notify users in
advance. In view of this, we provide the recommended 30 days noticebefore the new Terms and Conditions
We furthermore reserve the right to terminate access to certain users who may abuse our website.
We reserve the right to change our module of operation at any time.
NOTICE: We wish to reiterate that the content, logo, video or visual design etc. and trademarks
are exclusive property of Tryilo and Operation Umbrella Ltd. Unauthorized usage of these
trademarks, for any purpose or in connection to a product or service not associated with Tryilo
is strictly prohibited.
If you are interested in using of any part of this website, you can request our consent by
sending an email to email@example.com.
For Questions or Comments, Contact Us
If you have any questions, concerns, comments or complaints regarding these Terms and Conditions and/or
our collection or use of personal information or if you wish us to stop the processing of your personal
information for any particular purpose or purposes, please, firstname.lastname@example.org
partners’ Terms and Conditions at any time and without any notice. Any changes are effective immediately
upon posting to our website. Your continued use of Tryilo constitutes your agreement to such Terms and
IF YOU CHOOSE TO USE THE SITE, APPLICATION, SERVICE OR COLLECTIVE CONTENT, YOU DO SO AT YOUR SOLE RISK
AND TRYILO WILL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE TO YOU OR ANY THIRD PARTY.