NOTICE: Your privacy is critically important to us. At Tryilo,we have a
few fundamental principles.
Tryilo is a peer to peer rental market place where users can rent or borrow products from trusted
We are committed to offering a secure and simplified service for all our visitors. Therefore, to perform
optimally and deliver robust
services, certain user-specific information is required .
from the user of our website or that you provide to us while visiting
By using or accessing our website, you explicitly consent to our collection, storage, use and disclosure
This online policy applies only to information collected through this website, and not to
information provided offline. If the user links to outside websites, please review their posted Privacy
What We Collect at Tryilo
We may collect the following information when you register with us:
Your name, gender, address, date of birth (DOB).
Contact information including email address.
Demographic information such as postcode, address, preferences and interests.
Contact mobile number.
Other information relevant to customer surveys and/or offers.
Photographs or any images you provide.
Password and other registration information.
Transaction-related information, when you borrow products from other peers.
Responses to any offers on our website.
Your feedback and reviews.
ID such as a passport or driving license which we use only for your identity verification and will
be securely encrypted and stored in Amazon Web Services.
Your bank account details for your payment which will be held by our third party service (Mangopay).
Your online identity information such Facebook, Google, Twitter or LinkedIn and your social network
contacts and emails.
Your communication information through Tryilo.com website.
We collect personal information from you when registering online, placing an order, or communicating via
email. We may ask for your name and personal information such sex and date of birth, mailing address,
number, email address, physical address, photographs, IDs such as national identification card or
or driving license and credit card information or online banking information such your bank account when
registering and/or placing an order. However you may also visit our website anonymously.
The information you provide is beneficial to providing better service in responding to your requests,
processing your transactions, and to provide our visitors with the latest information. Visitors have the
option to opt out of any newsletter subscriptions from our site.
Our visitor’s information are well saved with us
All the personal details of our users obtained are stored for contact purposes online. Those details
will not be divulged by us to any third party.
When do we collect information relating to Tryilo?
We collect information from you when you register on our site, make a request, placing an order, respond
to a survey, fill out a form or enter information on our website.
How do we use or process your information?
We may use the information we collect from you when you register,?, sign up for our newsletter, respond
to a survey, browse the website or use certain other site features in the following ways:
To process our users’ requests.
To update the users of our website about our quality services.
To evaluate and monitor the impact of our search engine optimization (SEO) practices.
To enable us at Tryilo carry out our mission and goals effectively.
To keep a record of your correspondence with us.
To have details of your transactions carried out on our website.
To evaluate and monitor returns on our marketing efforts, content and other resources.
To send emails and notifications to our subscribers pertaining to our latest offers, website changes
To verify our users using Tryilo.com.
What we do With the Information We Gather
We require this information to understand your needs and provide you with a better service and in
particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information
we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes.
We may contact you by email, phone or mail. We may use the information to customise the website
to your interests Security and Protecting our Visitors.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or
disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard
secure the information we collect online.
We implement a variety of security measures to maintain the safety of our visitor’s personal
Your information is contained behind secure networks and is only accessible by a limited number of
All personal information provided is transmitted through Secure Socket Layer (SSL) technology
then encrypted into our database only to be accessed by our authorized agents.
Sensitive information like ID, passport, driving license, phone number, online identification
and bank account details might be collected and processed by our third party partners to maximize
protections and security of shared personal information. All personal information will be highly
and not accessible to view or read by our partners.
Fraud Prevention and Investigations
We may share information with government agencies or other companies assisting us in fraud prevention or
Required or permitted by law.
Protecting or preventing against an unauthorised transaction or potential fraud.
Investigating fraud which has already taken place.
Site Cookies and Tracking
help us gather data about website traffic and provide us an understanding how visitors use our site so
we can offer better site experiences and tools to improve customer service.
Personal information cannot be collected through cookies or other tracking files, however
if you previously
provided personal information, cookies may be tied to this information.
Your computer can warn you if cookie is being sent, or you can disable cookies entirely
through your browser
settings, however doing so will disable certain accessible features which make your site experience more
Cookie and tracking information may be shared with third party company links; however no personally
identifiable information can be disclosed or shared with these companies.
Third Party Links and Applications
To provide our visitors with an extra service for visiting our site, we may include third party links.
content and activities these links provide.
We might use our partner’s third party application for tryilo.com to improve the website
performance and maximize security for your shared information. At the same time make browsing more
comfortable and reliable through tryilo.com.
We welcome any feedback about these site links including if the provided link is no longer available.
COPPA (Children Online Privacy Protection Act)
Tryilo does not intentionally obtain personal identifiable information from children under the age of
thirteen (13) without verifiable parental consent. However, if it is determined that such information
been inadvertently obtained on anyone fewer than thirteen (13), we shall immediately take the necessary
steps to ensure that such information is deleted from our system’s database.
Any one aged less than thirteen (13) must seek and obtain parent or guardian permission to use this
All users of Tryilo.com should be eighteen (18) years of age or over.
Tryilo uses Mangopay as its third party service provider for payment services (e.g. card acceptance,
settlement, and other services). Buy renting or selling on Tryilo you agree to bound by Mangopay’s
Mangopay to share any information and payments instructions you provide with Third Party Service
Provider(s) to the minimum extent required to complete your transactions.
To ensure a secure purchase and to safeguard our payment channels, web presence, and confidentiality of
your information, https://www.tryilo.com has adopted a number protocols and third party service
for physical security of IT infrastructure. We employ Secure Sockets Layer (SSL) for all financial
transactions for encrypting and securing all payment details.
Our users opt-out rights
If you wish to stop the collection of information by our database and choose to opt out of future
communications or services send us an e-mail requesting removal to opt-out at firstname.lastname@example.org
acceptance of such change.
Acceptance of Terms
Through the use of https://tryilo.com, you are hereby accepting the terms and conditions stipulated
conditions, then you should refrain from further use of our sites. In addition, your continued use of
our website following the posting of any updates or changes to our terms and conditions shall mean that
you are in agreement and acceptance of such changes.
For Questions or Comments, Contact Us:
collection or use of personal information, or if you wish us to stop the processing of your personal
information for any particular purpose or purposes, then please contact email: email@example.com.
GDPR ( General Data Protection Regulation) and TRYILO
INFO: The EU General Data Protection Regulation (GDPR) will set a new standard for how companies use and
protect EU citizens' data. The regulation will become effective on the 25th May 2018. You can find all
information about GDPR at https://www.eugdpr.org/.
You can learn more about GDPR and TRYILO in our GDPR page HERE